OFFICE HOURS (for check-in and check-out) Mon-Fri 8:00 - 10:00 AM or 4:00 - 6:00 PM | Sat 8:00 - 10:00 AM | Sun 4:00 - 6:00 PM We require a $70.00 deposit to hold all boarding reservations. We will charge your credit card at the time your reservation is made. If you change or cancel your reservation five days or less before your arrival date, you will forfeit the deposit. If you cancel your reservation six days or more before your arrival date, the deposit can either be refunded or kept on file for your next reservation.